The salesman that helped me, Jerry Jones, was truly exceptional. He was patient and very accommodating as I shopped with my young children. Very personable and knowledgeable about the vehicles also. So far we are loving the new truck and would recommend that anyone looking for a Toyota go see Jerry.
From the folks who checked me in to the courteous, professional lady who settled up my bill, this group impresses me every visit....which isn’t often, since I drive Toyota vehicles!
Contacted Paul about a new 4Runner, and he made the sales process easier than I could have imagined. Not only was he helpful and knowledgeable he personally went to pick up the EXACT vehicle that I wanted from another dealer. Extremely professional, smart, and helpful. I couldn’t be happier with Paul, Jerry’s, and my new vehicle.
Just wanted to give John and the service staff a big thumbs up! My Tundra had a leaky AC condenser. I passed by in the morning, they inspected it and initially could not find it, I showed them some pics I took the day I noticed it. It has been a month and with car washes etc the oil had washed off. The tech was very professional and stated that he would look further. After 10 minutes John called me and said that they indeed had found the leak. They had submitted and obtained approval from warranty. Took ten minutes to ...
Awesome service!!! Was very friendly and personable. Helped us tremendously. Even bought my little one taco bell for lunch. She loved him! Wonderful place with friendly people
I love our new RAV4! Keith is a fantastic salesman. He took the time to listen to what we wanted, searched available inventory, and even showed us how we could upgrade for just a little extra. There was not any pressure to buy. The dealership is clean, professional, and everyone is very courteous. This is a great place to buy a Toyota.
The staff was very polite, everything was clean, and they offer free coffee. I will definitely come back to this dealer when it's time for a new car.
This was our first time buying a Toyota. Ed was easy to deal with, one of the best salesman I've ever worked with. He was knowledgeable of every detail Toyota puts into their vehicles. I recommend Jerry's Toyota and Ed as your Salesman. Hands down, the best!
Their customer service is the best when it comes to buying a car. Everyone at Jerrys Toyota is so professional, they don't want to try to pressure you into buying a car. I left feeling great about my visit and even purchased the extended warranty.
Worked with Candance today. She gave us an internet quote that was to the point. We drove from Reisterstown to look at a 4Runner. We gave short notice that we were coming and Candance still made the time to show us all the features of the car and take us on a test drive. When we decided that the car was not for us, Candance was very professional and continued to have an interest in our needs. I highly recommend Jerry's Toyota! The experience was great!
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